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> About Us > What Customers Are SayingWhat Customers Are Saying
Richard,
I just wanted to thank you for the excellent customer service I received while in your hat shop. I felt more comfortable buying my hats from you than at any other time (and I have purchased quite a few). I also appreciated the attention you provided while choosing and purchasing my hats. Thanks for everything, and keep doing your thing!
James
Boston, MA. |
Dear Mr. Little,
As you know my husband and I recently attended the Kentucky Derby and I have been anxious to contact you ever since. Your store's motto certainly rings true, as my experience at the Derby was a fairy-tale come true...I felt like a Queen for the day in my "crown" ! I cannot recall when I last recieved so many compliments! Men and women alike approached me to compliment me on my hat or ask to photograph me. I was even able to return my gratitude when I was ushered by a complete stranger to enter the Derby Hat Contest where I mentioned your shop. You'll be pleased to know I was selected to be in the Top 5 out of 48 hats (the winner had made her own). The greatest compliment of the day, however, was from Mr. Julius Irving, who told me I looked "lovely" in my hat and suit.
Thank you again for taking the time to direct me in my search...I would be honored to have my photo displayed in your shop. You can be certain that you carry a quality product and that my Derby experience was that much sweeter because of it!
Warm Regards,
Mrs. Marmo
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Dear Richard,
I wanted to send a note to thank you for the excellent customer service I received last week. Although my budget was small, I came away with a beautiful hat and it was perfect for my visit to Saratoga. I will definitely be back next year for one of the desinger hats I was admiring. You have the patience of a saint!
All my best,
Mrs. French
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Hi Richard,
As promised, enclosed please find two photos of me in the hat I purchased from you to wear to Saratoga. I had many, many compliments and I am very happy to have found your shop!
Always,
Ms. Mercier |
Dear Brother Little,
It was good seeing you again last week. Everyone loves the fedora, including yours truly! Thank you so much for your help, and I'm looking forward to another purchase real soon.
Fraternally,
Tito Vargas |
Hats off to The Brim and Crown Shop for making me look great at my brothers wedding. The owner was very knowledgeble and helpful. The selection was outstanding as was the customer service. I will be back and I'm telling all my friends.
Thank you Brim and Crown Shop! |
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